As a new accountability feature expanded in scope, I focused on resolving conceptual misalignment before it surfaced as UI churn or product debt. The result was clearer decision-making and a durable foundation for execution.
Company: Covenant EyesPortfolio
Project 1 through 5 of 5 total projects
I led the system design and alignment work needed to turn recovery content into a coherent, scalable product system. The focus was on shaping decisions, managing opportunity cost, and preparing the organization to evolve over time.
Company: Covenant Eyes
A system design case study about separating recognition, qualification, and commitment — so sales tools support real customer relationships, not just transactions.
Company: Home Depot
I led a usability study to understand how sales associates interpreted system-driven quantity and unit-of-measure changes in Home Depot’s QuoteCenter platform. By clarifying breakdowns between UI, data, and business rules, the work helped make complex sales behavior more understandable and lower-risk.
Company: Home Depot
I redesigned the way we exposed product variants in one of Home Depot’s sales platforms. By modeling objects, attributes, and states upfront, my design supported a non-linear workflow for sales associates that helped them focus on the sale, not the system.
Company: Home Depot