Experience

About

We are confronting the problem of pornography with a distinctly relational form of accountability that connects people who want to quit porn with others who can help them achieve lasting victory.

This has been a very gratifying chapter in my career, helping me to see the potential of design to drive life-changing results. Just as I had hoped when I joined CE, we're using technology to "redeem" itself, in a way. The stakes are enormously high, making it both a privilege and a heavy weight to carry.

Skills

Tools

Miro

Modeling & workshops

Notion

Notes & task management

Figma

Wireframing & prototyping

Condens

Research repository

Confluence

Documentation

Jira

Project management

Numbers

Data analysis

Keynote

Presentations

VS Code

Coding

Cursor

Coding

Roles

• Senior Product Designer (Information Architect)

  Mar 2024 - Present ()

  • Served as a design consultant to product and engineering teams, reviewing in-progress work, clarifying structural issues, and helping teams resolve IA and interaction decisions independently.
  • Led cross-product alignment initiative using conceptual modeling and IA, reducing semantic drift across teams and establishing a strong foundation for future feature work.
  • Defined strategic approach for notification system overhaul, mapping events to notifications and standardizing cross-channel representations (email, push, in-app), reducing ambiguity for users while enabling scalable notification preferences.
  • Upgraded “conversations” from an experimental add-on to a first-class private messaging feature, redesigning app navigation and fine-tuning interactions to make it a viable alternative to mainstream messaging services.
  • Facilitated cross-functional alignment on “check-ins” feature by conducting stakeholder interviews, creating visual models, and guiding team to explicit consensus on foundational concepts before implementation, which prevented downstream decision churn.
  • Influenced brand architecture decision for a high-profile app name change, providing IA perspective on structural implications and tradeoffs across our suite of products.
  • Established conceptual modeling practice using Object-Oriented UX methodology, introducing and evangelizing approach across organization.

• UX Supervisor

  Oct 2022 - Mar 2024 (1 yr 6 mos)

  • Mentored 3 designers through advancement to Level 3, providing process guidance and career development support.
  • Led end-to-end hiring process for a design role on my team, including role definition, candidate evaluation, interviews, and final selection.

• Senior Product Designer

  Nov 2018 - Oct 2022 (4 yrs)

  • Audited roles and permissions architecture, documenting current state and creating future state concepts.
  • Designed internal and customer-facing systems supporting B2B programs, billing, and account management.
  • Designed customer-facing experience for sales tax collection, which preserved profit margin while helping customers accept the change and know the exact breakdown of their payments.
  • Led 4-session workshop series teaching semantic interaction design and grammar mapping to design team.

About

What began as a scrappy startup of 2 dozen people when I joined (as their first design hire) had grown to become an innovative new division of 200+ by the time I left in 2018.

We started off with software that helped professional contractors specify and order custom roof trusses, which was a notoriously difficult and error-prone product line.

In 2014, we began building a comprehensive, searchable catalog of special-order products. This was the first time in-store sales associates could look up pricing without referring to printed price sheets or picking up the phone.

That became a powerful estimation and quoting platform that helped Home Depot gain marketshare with pro contractors. It was rolled out to over 2,000 Home Depot stores in the U.S. and, in 2017, processed $5.7b in quotes and $1.4m in sales.

Skills

Tools

Evernote

Notes

Balsamiq

Wireframing

Sketch

UI design & prototyping

Fieldbook

Research repository

Confluence

Documentation

Jira

Project & task management

Numbers

Data analysis

Sublime

Coding

Roles

• Senior UX Designer

  Feb 2014 - Oct 2018 (4 yrs 9 mos)

  • Designed multiple iterations of a B2B quoting and estimation platform used across 2,000+ Home Depot stores, processing billions in quotes annually.
  • Participated in early component standardization and architecture initiatives, creating reusable patterns to streamline design and development.
  • Researched and designed choreography for delivery of materials direct to the job-site, including address verification, liability waivers, and fee collection; led to efficiency gains in the pro contractor sales process and fewer rejected POs.
  • Designed a flexible system enabling associates to convert the customer's requested quantities into purchasable offerings.
  • Defined user-facing change management approach for v1 platform retirement, in partnership with PM.
  • Framed and designed pilot program for a self-service product and pricing portal for pro contractors.

• E-Content Designer

  Feb 2013 - Feb 2014 (1 yr 1 mo)

  • Designed internal management systems for product, vendor, and merchandising data.
  • Designed integration architecture for multiple customer databases, solving complex data reconciliation problems between systems.

• UX Designer / Business Analyst

  Nov 2011 - Feb 2013 (1 yr 4 mos)

  • Designed the first-ever searchable product catalog for special order products, along with roof truss and engineered wood configurators that simplified the estimation and quoting process and bolstered sales to pro contractors.
  • Prototyped a hypothetical future state of our product that helped convince Home Depot executives to acquire our startup in 2014.